Services

Customizable High-speed Internet, Phone and Television

Our customizable suite of high-speed internet, phone and television allows for the most affordable and creative packages. We use the latest in fiber optic internet technology, reaching Speeds up to 1Gbps, to ensure our customers are always at the leading edge of innovation.  Along with our crystal-clear VoIP phone service and television solutions, you will enjoy the simplicity and benefits of a single, comprehensive package.

High-Speed Internet

  • With our advanced fiber optic network, NexGen delivers the fastest, most reliable internet connection there is to offer.
  • Speeds up to 1Gbps
  • Multiple speeds and rates to choose from
  • Unlimited data usage
  • No speed throttling
  • Symmetrical speeds
  • Instant On Self-Installs
  • Managed Wi-Fi
  • No contracts or early termination fees

Phone

  • We provide next generation managed Voice Over IP (VoIP) phone services that are perfect for your home office or for users that desire the practical features of a traditional phone.
  • VoIP Phone is similar to your traditional landline but is delivered over the Internet.
  • Experience all the advanced features made possible over the internet while using your current home phone number.
  • Forward calls to your mobile devices, send voicemails to your email, privacy controls, call recording and many more.
  • Hosted PBX for your business solutions

Television

  • NexGen is an authorized dealer for DIRECTV and Dish Network. 
  • Our satellite television solutions do not require individual satellite dishes. Our one-dish solution enhances curb appeal and offers quick and easy installation. 
  • Not into satellite television? No problem! AT&T TV is available through NexGen.

Why Us?

NexGen Connected Communities has been delivering reliable, affordable and innovative communication solutions engineered specifically for multi-tenant residential communities since 2000. We understand the unique challenges of the MDU market and we know that providing superior connectivity is more important to prospective tenants than ever.

We use the latest in fiber optic internet technology, reaching speeds up to 1Gbps, to ensure your property is always at the leading edge of innovation. Along with our reliable internet, crystal-clear VoIP phone service and television solutions, you and your tenants will enjoy an outstanding customer service experience. 

What makes NexGen different?

NexGen Connected Communities brings you solid, proven solutions for all your digital communications needs.

Reliability

Keeping you connected with our advanced fiber optic network.

Symmetrical Speeds

Do more with our symmetrical upload and download speeds up to 1Gbps.

Instant On

Self-installs allow tenants immediate access to the Internet as soon as they move in.

No Data Caps

NexGen does not believe in limiting the services you pay for.

24/7 Support

NexGen Connected Communities is here to help. It is important to know who to call when a service issue arises.

Outstanding Customer Service

When you call, expect to speak to an in-house Customer Service Representative who is specially trained for on-the-spot, one-call resolution.

No Contracts

Tenants will never have to sign contracts or pay early termination fees on Internet or phone services.

Dependability

Our Engineering team continuously monitors bandwidth use to ensure consistent access and speeds, even during peak hours of usage.

Some Of Our Frequently Asked Questions.

Do you offer multiple internet speeds?

Yes! You will be sure to find the perfect internet speed for your needs at a price you’ll love.

Do you have data caps?

No! All of our internet packages have unlimited data usage.

Are your speeds symmetrical?

Yes! All of our internet packages have symmetrical upload and download speeds.

Will I have to sign a contract?

No! Tenants are not required to sign a contract with NexGen or pay early termination fees. You simply call NexGen to cancel your account at any time.

Do you have 24/7 technical support?

Yes! Our US-based support team is always ready and willing to help 24/7.

Will I have to wait on hold when I call NexGen?

No! Unlike most telecommunications providers, we have minimal hold times. Get ready for the best customer service experience you can ask for!

24/7 support. No exceptions.

Questions? We're here to help.

If you have a question not addressed in our FAQs please feel free to give us a call at 1 (800) 662-7600 or click here to contact us.

Need support? We're available!

We define success not only by delivering reliable services but by providing the best customer service and continued support possible.

What our customers are saying...

Been using NexGen for 7 months now; Location: Waukee. Works fantastic. Had a few glitches in the beginning of not getting my full 200 mbps but been running great since. I work from home so constantly online and no issues. Would recommend!

Angela Mueller

On behalf of The Plaza Board and all of The Plaza residents, I would like to recognize and thank you and the entire NexGen team for the outstanding support provided during our recent TV, phone and Internet conversion. From the initial negotiations through the final installation, NexGen’s customer-focused attention to detail has been noted and appreciated.

Cynthia

I rarely leave reviews unless I’m seriously impressed. Tech CJ needs to be commended! After a storm (on a Sat. night) knocked out reception to my TVs/receiver , CJ called me from out of town & walked me through the steps to get things working again.

Mary Thompson

I had NexGen for almost two years. Internet was fast, reasonably priced, and the one time I had a customer service issue (debit card was compromised, which affected autopay) NexGen resolved it quickly and even refunded the returned payment fee on my account. Highly recommend.

Bobby Steinhoff

Customize your service package with multiple internet, phone and television solutions.

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